Customer relationship management

Quality:

Customer relationship management - process of managing interactions with customers. Article “Customer relationship management” in English Wikipedia has 76.1 points for quality (as of July 1, 2026). The article contains 107 references and 32 sections.

This article has the best quality in Tamil Wikipedia. However, this article is the most popular in English version.

Achievements in all the time:

English Wikipedia:

en

The 4561^st most popular in English Wikipedia.

en

The 4655^th most editable in English Wikipedia.

Global Wikipedia:

The 3965^th most popular in all topics.

The 5052^nd most popular in AI.

In June 2026 the article “Customer relationship management” was edited by 2 authors in English Wikipedia and written by 7 authors in all languages.

Since the creation of article “Customer relationship management”, its content was written by 1171 registered users of English Wikipedia (4655^th place) and edited by 3578 registered Wikipedia users in all languages (5052^nd place).

The article is cited 925 times in English Wikipedia and cited 3938 times in all languages.

The highest Authors Interest rank from 2001:

• Local (English): #717 in February 2005
• Global: #1036 in November 2001

The highest popularity rank from 2008:

• Local (English): #815 in July 2013
• Global: #1245 in July 2013

There are 42 language versions for this article in the WikiRank database (of the considered 55 Wikipedia language editions).

The quality and popularity assessment was based on Wikipédia dumps from July 1, 2026 (including revision history and pageviews for previous years).

The table below shows the language versions of the article with the highest quality.

#	Language	Quality grade	Quality score
1	Tamil (ta) வாடிக்கையாளர் தொடர்பு மேலாண்மை		76.583
2	English (en) Customer relationship management		76.1025
3	Slovenian (sl) Upravljanje odnosov s strankami		70.7375
4	Romanian (ro) Customer relationship management		64.014
5	Arabic (ar) إدارة علاقات العملاء		51.4752
6	German (de) Customer-Relationship-Management		51.3443
7	Hindi (hi) ग्राहक संबंध प्रबंधन		47.2908
8	Bulgarian (bg) CRM система		45.9182
9	Polish (pl) Zarządzanie relacjami z klientami		39.4034
10	Portuguese (pt) Gestão de relacionamento com o cliente		33.9743

The following table shows the most popular language versions of the article.

#	Language	Popularity award	Relative popularity
1	English (en) Customer relationship management		22 447 310
2	German (de) Customer-Relationship-Management		4 903 496
3	Spanish (es) Gestión de relaciones con el cliente		4 442 514
4	French (fr) Gestion de la relation client		3 878 787
5	Portuguese (pt) Gestão de relacionamento com o cliente		2 174 335
6	Italian (it) Customer relationship management		1 827 468
7	Polish (pl) Zarządzanie relacjami z klientami		1 269 128
8	Japanese (ja) 顧客関係管理		929 646
9	Dutch (nl) Customer relationship management		851 165
10	Chinese (zh) 客户关系管理		760 118

The following table shows the language versions of the article with the highest popularity in the last month.

#	Language	Popularity award	Relative popularity
1	English (en) Customer relationship management		16 537
2	German (de) Customer-Relationship-Management		3 366
3	French (fr) Gestion de la relation client		2 416
4	Spanish (es) Gestión de relaciones con el cliente		1 246
5	Portuguese (pt) Gestão de relacionamento com o cliente		1 201
6	Italian (it) Customer relationship management		1 181
7	Persian (fa) مدیریت ارتباط با مشتری		942
8	Chinese (zh) 客户关系管理		871
9	Japanese (ja) 顧客関係管理		416
10	Polish (pl) Zarządzanie relacjami z klientami		303

The following table shows the language versions of the article with the highest Authors’ Interest.

#	Language	AI award	Relative AI
1	English (en) Customer relationship management		1 171
2	French (fr) Gestion de la relation client		329
3	German (de) Customer-Relationship-Management		313
4	Spanish (es) Gestión de relaciones con el cliente		173
5	Portuguese (pt) Gestão de relacionamento com o cliente		144
6	Persian (fa) مدیریت ارتباط با مشتری		140
7	Italian (it) Customer relationship management		128
8	Dutch (nl) Customer relationship management		121
9	Polish (pl) Zarządzanie relacjami z klientami		90
10	Hebrew (he) ניהול קשרי לקוחות		86

The following table shows the language versions of the article with the highest Authors’ Interest in the last month.

#	Language	AI award	Relative AI
1	English (en) Customer relationship management		2
2	Persian (fa) مدیریت ارتباط با مشتری		1
3	French (fr) Gestion de la relation client		1
4	Hindi (hi) ग्राहक संबंध प्रबंधन		1
5	Polish (pl) Zarządzanie relacjami z klientami		1
6	Portuguese (pt) Gestão de relacionamento com o cliente		1
7	Arabic (ar) إدارة علاقات العملاء		0
8	Azerbaijani (az) Müştərilərlə qarşılıqlı münasibətlərin idarəolunması sistemi		0
9	Bulgarian (bg) CRM система		0
10	Catalan (ca) CRM		0

The following table shows the language versions of the article with the highest number of citations.

On 1 July 2026 in multilingual Wikipedia, Internet users most often read articles on the following topics: 2026 FIFA World Cup, Kylian Mbappé, Erling Haaland, Democratic Republic of the Congo, FIFA World Cup, Harry Kane, Romelu Lukaku, Senegal, Michael Olise, Sadio Mané.

In English Wikipedia the most popular articles on that day were: 2026 FIFA World Cup, Harry Kane, Julián Quiñones, List of FIFA World Cup top goalscorers, Kylian Mbappé, Democratic Republic of the Congo, Erling Haaland, DR Congo national football team, Melat Kiros, FIFA World Cup.

The WikiRank project is intended for automatic relative evaluation of the articles in the various language versions of Wikipedia. At the moment the service allows to compare over 50 million Wikipedia articles in 55 languages. Quality scores of articles are based on Wikipedia dumps from July, 2026. When calculating current popularity and AI of articles data from June 2026 was taken into account. For historical values of popularity and AI WikiRank used data from 2001 to 2026... More information